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Fraud including Credit Card Fraud and Suspicious Transactions Course

Practical fraud prevention training for regulated firms and financial services teams.

credit card fraud core categories of a risk based approach

 

What Makes Compliance Consultant Courses Different

We’ve delivered compliance, risk and financial crime training for over 20 years. Our courses are practitioner-led, practical, and designed to reflect the real operational and regulatory pressures firms face.

  • Delivered by experienced practitioners (not academics) with real-world fraud and financial crime exposure

  • War stories and real case examples that bring the subject to life and make it immediately applicable

  • A strong focus on what good looks like and how weak controls lead to fraud losses and regulatory consequences

  • Highly interactive case studies and scenarios consistently rated as a highlight by delegates

 

Course Objectives

By the end of this Fraud, Credit Card Fraud & Suspicious Transactions course, delegates will be able to:

  • Understand fraud risk in the wider context of enterprise risk management

  • Recognise common fraud typologies, including credit card fraud, identity fraud, and application fraud

  • Identify suspicious behaviours and transaction patterns, including key AML/CTF red flags

  • Understand the difference between suspicious activity and suspicious transactions and how monitoring supports detection

  • Conduct a fraud risk assessment, interpret findings, and implement proportionate controls

  • Improve policies and internal checks for fraud prevention, detection, and escalation

Who Should Attend?

This course is designed for:

  • Fraud and financial crime teams

  • Compliance, risk and governance professionals

  • Operations, onboarding and customer service teams

  • Managers responsible for internal controls, monitoring and prevention frameworks

  • Staff involved in investigating, detecting or reporting suspicious activity

 

Course Content

Session 1 – Understanding Fraud: Definitions, Typologies & Real-World Context

Delegates will explore:

  • Recognising a fraud situation and what to do first

  • The difference between fraud, bribery, blackmail and related misconduct

  • Common fraud types and how they present in practice

  • Credit card fraud overview: key methods and trends

  • Identity theft typologies and practical indicators

  • The scale of fraud and why prevention and detection matter

 
 

Session 2 – Suspicious Transactions, Monitoring & AML/CTF Red Flags

This session connects fraud detection with suspicious transaction monitoring and control.

  • What makes a transaction suspicious in practice

  • Suspicious activity vs suspicious transactions: key differences

  • High-impact AML/CTF red flags and patterns

  • Where suspicious transactions are typically identified (front line, operations, monitoring, 2LOD)

  • Monitoring expectations in practice: CDD/EDD oversight and triggers

  • Examples of suspicious transactions linked to:

    • Investment fraud

    • Loan and credit card application fraud

    • Other relevant typologies

Session 2 – Suspicious Transactions, Monitoring & AML/CTF Red Flags

This session connects fraud detection with suspicious transaction monitoring and control.

  • What makes a transaction suspicious in practice

  • Suspicious activity vs suspicious transactions: key differences

  • High-impact AML/CTF red flags and patterns

  • Where suspicious transactions are typically identified (front line, operations, monitoring, 2LOD)

  • Monitoring expectations in practice: CDD/EDD oversight and triggers

  • Examples of suspicious transactions linked to:

    • Investment fraud

    • Loan and credit card application fraud

    • Other relevant typologies

 

Session 3 – Modern Fraud Risk Management Frameworks & Controls

Delegates will examine:

  • A modern fraud risk management framework: prevention, detection, response

  • Drivers of financial crime and why offenders offend

  • International approaches and frameworks that support financial crime control

  • How authentication and control design (including 2FA) can reduce card fraud risk

 

Session 4 – Behavioural Drivers of Fraud & Governance Responsibilities

A practical session on “why fraud happens” and accountability.

  • The Fraud Triangle: pressure, opportunity, rationalisation

  • Who commits fraud and why (internal and external drivers)

  • Board and senior management responsibilities for fraud prevention and detection

  • The role of audit and assurance in detecting weaknesses and improving controls

 

Session 5 – Interactive Workshop: Credit Card Fraud Scenarios

Delegates apply learning through practical scenarios and discussion.

Covered typologies include:

  • Application fraud

  • Card-not-present (CNP) fraud

  • Counterfeit card fraud

  • Lost and stolen card fraud

  • Account takeover

  • Card ID theft

  • Mail non-receipt fraud

  • Doctored/fake cards and manual imprint scenarios

 
 

Session 6 – Identity Fraud & Synthetic Identity: How to Spot It

A structured look at identity theft and risk controls.

  • Financial identity theft

  • Driver’s licence identity theft

  • Criminal identity theft

  • “Gravestone” / deceased identity misuse

  • Medical and insurance identity fraud

  • Child identity theft

  • Synthetic identity fraud

  • Practical detection indicators and escalation considerations

 

Your Course Facilitator

This course is delivered by Lee, an experienced banking, risk and compliance professional with over 30 years’ experience across the financial and banking sector, including senior managerial and director roles.

Lee has delivered training internationally and supports firms with fraud, financial crime, governance, and regulatory compliance. He is a highly experienced facilitator, comfortable working with all levels of seniority — from specialist teams to senior leadership.

He has also authored multiple compliance and risk publications available on Amazon, including titles covering compliance management and conduct risk, and brings practical “on-the-ground” insight into what fails, what works, and how to strengthen controls.


Need a Compliance Manual? Our Top-selling Template is available HERE

 

 

 

Need an AML & CTF Policy and procedures template? Our Top-selling Template is available HEREaml template fca mlr2017


 

This Course Can Be Presented In The Following Formats:
Public Course

Future Dates Not Yet Available

 
Face to Face In-House

This course can be tailored and presented in-house at your location for 3 or more participants.

From £850

Live In-House Webinar
 
This course can be tailored and presented exclusively via live webinar for your company for a group of participants. Participants are given a link and login and the trainer presents the course to a maximum of 20 participants.
Participants can login from different offices.
From £850
Pre-Recorded In-House Webinar
 
The trainer records the course exclusively for your company – in one session or in “bite-size” video files. We provide access to our Proprietary Online System, the whole course as a pdf and any supporting course materials for an agreed amount of time (6 or 12 months) for any number of participants up to 5,000.
From £3,000

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Frequently Asked Questions

Who is this fraud training course suitable for?

This course is suitable for fraud teams, compliance and risk professionals, operations staff, onboarding teams, and managers responsible for fraud prevention, detection, and investigation. It is particularly relevant for those working in financial services, banking, payments, and regulated environments.


Does the course cover credit card fraud in detail?

Yes. The course includes detailed coverage of common and emerging forms of credit card fraud, including card-not-present (CNP) fraud, counterfeit cards, account takeover, application fraud, lost and stolen cards, and identity-based card fraud. Practical scenarios are used to show how these frauds occur and how they can be detected.


Does the course cover suspicious transactions and AML red flags?

Yes. The course explores what makes a transaction suspicious in practice, the difference between suspicious activity and suspicious transactions, and how monitoring, CDD and EDD controls support detection. It also covers common AML/CTF red flags linked to fraud typologies.


Is this course practical or theoretical?

This is a practical, practitioner-led course. It uses real-world examples, case studies, and interactive workshops to demonstrate how fraud occurs, how it is detected, and how effective controls can be designed and implemented. The focus is on real operational challenges, not theory.


Does the course cover fraud risk management frameworks?

Yes. The course examines modern fraud risk management frameworks, including prevention, detection, escalation and response. Delegates learn how fraud risk fits within wider enterprise risk management and how controls can be strengthened to reduce exposure.


Does the course look at the behavioural drivers behind fraud?

Yes. The course covers behavioural and motivational aspects of fraud, including the Fraud Triangle, why individuals commit fraud, and the organisational weaknesses that allow fraud to occur. This helps delegates understand both internal and external fraud risks.


Who delivers the course?

The course is delivered by an experienced banking, fraud and compliance professional with over 30 years’ industry experience, including senior management and director roles. The trainer has delivered fraud and financial crime training internationally and brings real-world insight into what works and what fails.


How is the course delivered?

The course can be delivered as an in-house face-to-face workshop, a live in-house webinar, or a pre-recorded in-house programme, depending on your organisation’s needs. All formats are interactive and supported by course materials.


Can the course be tailored to our organisation?

Yes. In-house delivery can be tailored to reflect your organisation’s business model, fraud risks, customer base, and operational environment. Scenarios and examples can be adapted to ensure relevance and practical application.


Will delegates receive supporting materials?

Yes. Delegates receive supporting course materials to reinforce key learning points and support implementation following the course.