For firms aiming to offer consumer credit in the UK, obtaining authorisation from the Financial Conduct Authority (FCA) is a mandatory requirement. The process can be complex and time-consuming, involving detailed applications and stringent checks. This guide provides an in-depth look into the steps, requirements, and best practices for securing FCA authorisation for consumer credit activities, ensuring your firm complies with all regulatory obligations.
 Understanding Regulated Consumer Credit Activities
Consumer credit activities encompass a wide range of services, including credit broking, lending, debt collection, and more. Before applying for FCA authorisation, it is crucial to determine whether your intended activities fall under regulated consumer credit activities. Misclassification can lead to application delays or even rejections.
 Types of FCA Permissions
The FCA offers two main types of permissions for consumer credit firms: Limited Permission and Full Permission. The type of permission required depends on the specific activities your firm intends to undertake.
 Limited Permission Consumer Credit Activities
Limited Permission is generally suitable for firms where consumer credit is not the primary business activity but rather an ancillary service. Activities under Limited Permission include:
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Credit Broking: Primarily by businesses selling goods or non-financial services, where credit broking is secondary, such as high street retailers or car dealerships.
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Consumer Hire: For firms involved in hiring out goods like cars or tools.
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Lending: Non-interest lending related to the main business of selling goods or non-financial services.
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Debt Counselling by Not-for-Profit Bodies: Including those offering debt adjustment or credit information services.
 Full Permission Consumer Credit Activities
Full Permission is required for firms engaging in more extensive consumer credit activities, such as:
- Peer-to-Peer Lending (P2P)
- Credit Broking (when not eligible for Limited Permission)
- Debt Collection and Debt Administration
- Commercial Debt Counselling and Debt Adjusting
- Lending: Including personal loans, hire-purchase agreements, and credit cards.
- Credit Information Services
- Credit Reference Agency Services
 The FCA Application Process
Preparing Your Application
Before starting your application, ensure you have thoroughly reviewed the specific requirements for your activities. The FCA’s online Connect system is used for submitting applications and notifications.
- Determine Regulated Activities: Verify which activities your firm will engage in and ensure you apply for the correct permissions.
- Collect Necessary Documentation: Gather all required documents, including business plans, financial projections, compliance procedures, and governance frameworks.
- FCA Application Fees: Be prepared to pay the appropriate application fee, which varies depending on the type of permission sought.
 Submitting Your Application
- Applications are submitted through the FCA’s Connect system. Ensure all information is accurate and complete to avoid delays.
- Limited Permission Applications: Typically involve a shorter application process and lower fees.
- Full Permission Applications: Require more comprehensive information and are subject to more rigorous checks.

Post-Submission
Once your application is submitted, the FCA will review it and may request additional information or clarifications. The review process can take several months, depending on the complexity of your application and the volume of applications being processed.
 Non-Consumer Credit Financial Services
If your firm plans to offer both consumer credit and other financial services, separate applications are necessary. The FCA requires distinct forms for financial services activities, accompanied by a supplementary consumer credit application.
 Expert Assistance with FCA Applications
Navigating the FCA application process can be daunting. Our team of regulatory specialists is equipped to assist you at every step, ensuring your application is accurate and complete, thus increasing the likelihood of a successful outcome.
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Initial Consultation: We offer a free, no-obligation discussion to understand your specific needs.
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Application Preparation: Our experts will help gather and organise all necessary documentation.
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Submission and Follow-Up: We will handle the submission through the FCA Connect system and liaise with the FCA on your behalf.