Unpacking the Information Commissioner’s Office New Fining Guidance: What You Need to Know
The Information Commissioner’s Office (ICO) has introduced new fining guidance that provides a structured framework for determining fines under the UK’s data protection laws. This guidance offers critical insights into the factors the ICO considers when deciding to levy fines, ensuring transparency and understanding for organisations subject to UK data protection regulations.
Step-by-Step Process of Fine Calculation
Nature, Gravity, and Duration of Infringement
The Information Commissioner’s Office guidance outlines a clear methodology, starting with the assessment of the nature, gravity, and duration of the infringement. This evaluation focuses on the seriousness of the violation, considering both the scale and the potential or actual harm caused to data subjects.
Aggravating and Mitigating Factors
The guidance identifies both aggravating and mitigating factors that could influence the final fine amount. Aggravating factors may include deliberate violations or failures to cooperate with investigations, whereas mitigating factors might involve proactive measures taken by the organisation to address and rectify the breach before the Information Commissioner’s Office intervention.
Information Commissioner’s Office: Effectiveness, Proportionality, and Dissuasion
Fines must be effective, proportionate, and dissuasive. The ICO aims to ensure that penalties are substantial enough to discourage non-compliance while being fair and commensurate with the severity of the infringement.
Calculation Based on Turnover
Determining the Starting Point
The starting point for fine calculation is based on the organisation’s turnover. The ICO uses illustrative tables to provide clarity on how fines are proportionally related to the financial standing of the organisation. This method ensures that fines are significant yet manageable relative to the size and economic capacity of the business.
Concept of an Undertaking
An ‘undertaking’ is defined according to UK competition law, considering a single economic unit rather than a strict commercial or tax law perspective. This means the turnover of the entire group or parent company may be considered, impacting the potential fine size significantly.
Specific Factors Influencing Fine Calculation
Systematic and Extensive Profiling
The ICO highlights that large-scale profiling and processing of personal data can increase the seriousness of an infringement. This includes activities that involve systematic and extensive profiling of data subjects, such as in the case of the EasyLife fine.
Number of Data Subjects Affected
The guidance clarifies that both the actual and potential number of data subjects affected will be considered. This approach raises the stakes for organisations, as potential impacts, not just actual damages, can influence the fine.
Types of Personal Data
Certain types of data, such as financial, location, and special category data, are deemed particularly sensitive. Infringements involving these data types may attract higher fines due to the increased risk and potential harm to data subjects.
Discrimination and Psychological Harm
The ICO now explicitly includes non-material damage, such as discrimination and psychological harm, as factors in fine calculations. This reflects a broader understanding of the potential impacts of data breaches and the importance of protecting data subjects from various forms of harm.
Cooperation and Mitigation
Proactive Measures and Cooperation
The ICO favours organisations that demonstrate proactive measures to mitigate breaches. Cooperation with supervisory authorities and prompt, transparent actions can significantly reduce the severity of fines. Delayed or obstructive behaviours, however, are likely to be seen as aggravating factors.
Reporting to the NCSC
While not a legal obligation, reporting cybersecurity incidents to the National Cyber Security Centre (NCSC) and following their guidance can be seen as a positive mitigating factor. This demonstrates a commitment to addressing and managing data breaches effectively.
Comparison with EDPB Guidance
The ICO’s approach aligns with the European Data Protection Board (EDPB) guidance, indicating a convergence in methodologies for calculating administrative fines across the UK and EU. This alignment provides additional clarity and consistency for organisations operating in multiple jurisdictions.