How to Ensure You Have A Regulated Independent Complaint Management Service
Getting An Increased Number Of Complaints?
Struggling To Understand All Of The FCA Regulatory Complaint Requirements?
Trying To Maintain Your Firm’s Reputation, But Follow Consumer Duty Rules?
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All reviews
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YellTrustindex verifies that the original source of the review is Yell.
The level of quality and regulatory thoroughness delivered by Lee and the team was first-class. I found myself in a challenging situation however their depth of expertise made navigating it seamless. Every detail was analysed carefully and they delivered tailored, practical solutions that significantly reduced my workload and strengthened my position. I would 100% recommend to any seeking compliance advice.Trustindex verifies that the original source of the review is Google.
Lee Werrell of Compliance Consultant has been exceptional at providing compliance support for my mortgage brokerage. His understanding of and wealth of experience with the regulatory body, The Financial Conduct Authority, is second to none and this translated into the advice and support offered to my business. I cannot recommend this firm highly enough for your compliance needs. I have used other compliance consultant firms previously and they do not compare even remotely to the level of expertise and service offered by Lee Werrell.Trustindex verifies that the original source of the review is Trustindex.
Authorization Lee Werrell provided a first class service. He explained the FCA rules relevant to our authorization. Lee did so quickly and clearly in language that I could understand – no mean task if you have tried to read the FCA Handbook! Anthony Albani (Founder + CEO)Fast, efficient, and effective. I would highly recommend.Lee and his team offer a bespoke compliance service tailored specifically to your firms requirements.On occasion a quick technical response is required or help with the rewrite or updating of one of the firms polices or procedures. In both cases a speedy and helpful reply has been forthcoming from the team.Our firm has been delighted with the retainer service we have signed up for, and would recommend other firms in need of expert compliance assistance to consider this firm.Compliance Consultant had imparted two days intense training on key compliance subjects . With highly experienced trainer, excellent content and captivating sessions they delivered the best to our team. We are thankful to Compliance Consultant for their services.I worked with Compliance Consultant for 2 years and was involved in a variety of projects for various firms, both start-ups and established. Lee was a pleasure to work with and was very knowledgeable about all aspects of compliance, this provided reassurance that client work was carried out to a high standard. The team at Compliance Consultant worked very closely and was always on hand to provide assistance or advice on specialist areas for eg FCA Authorisations or Audits.In a high pressure situation, Compliance Consultant stepped in to help us further understand the requirements and completely changed the authorization documentation urgently needed.Trustindex verifies that the original source of the review is Yell.
Very professional company and a professional team especially Lee. The quality of the work was exceptional. We look forward to working with them in the future on our project also Will surely recommend them.First class service in every way. Whilst applying for FCA authorisation the original compliance company we were working with let us down. Feeling despondent, Lee from Compliance Consultant stepped in and assured us we would have our application submitted on time. Suzanna was our direct contact and she worked tirelessly to ensure we met our deadline. Not only did we meet our deadline, but our completed application was submitted to the FCA, 1 week ahead of schedule. Both Lee and Suzanna took the time to communicate clearly the detail within each section of the application. They went above and beyond and felt more like friends by the end of the process. I would highly recommend Compliance Consultant both in terms of professionalism and value for money. We look forward to working with Compliance Consultant in the future.We approached Lee between Christmas & New Year about some compliance work we urgently needed completing for a newco setup. He communicated very clearly what we would need and why. Once instructed, he delivered this on time and cost effectively. Recommended.
