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2016 WC Benchmark Study: Employing Data-Backed Claims Differentiators

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Panelist Information:
Marcos Iglesias MD, VP, Medical Director, The Hartford
Trecia Sigle, AVP – Workers’ Compensation Claims, Nationwide
Denise Algire, Director Managed Care & Disability, Corporate Risk, Albertsons Companies
Anne Kirby, Chief Compliance Officer & VP of Care Management, Rising Medical Solutions
Moderator: Dan Reynolds, Editor-in-Chief, Risk & Insurance®
Long-tail claims, high claims volumes, heavy caseloads and an ever-changing regulatory environment can throttle payers, both large and small. But many claims management techniques proclaimed to be “best practices” are met with skepticism because the data to back them up is limited or unavailable. Do some of these alleged “best practices” actually move the needle?
For the first time, a national survey of claims leaders has gathered enough meaningful data to prove that a number of methods are generating better claim outcomes, clearly differentiating superior claims management organizations from industry peers.
In this one-hour webinar, the authors of the groundbreaking fourth annual Workers’ Compensation Benchmarking Study will discuss the merits of various processes and tools that elevate performance, as well as ways to overcome the organizational obstacles that can sidetrack their use.
This expert panel will share the study data and discuss approaches that make a clear difference, including:
• predictive modeling, analytics, and other claims decision support tools
• effective use of various data sources, including evidence-based medicine guidelines
• implementing formal knowledge transfer programs
• effective application of risk / reward-based strategies with providers
• provider and pharmacy outcome measures
• value-based care models
• advocacy-based claims models
Webinar attendees will receive a complimentary copy of the 2016 Benchmarking Study Report, which will be released in the coming weeks.
Who should attend this webinar?
Claims Executives
Claims Adjusters
Risk Managers
Medical Directors
Case Managers
Workers’ Compensation Underwriters
Workers’ Compensation Legal Experts

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